We try our best to make sure that we provide a efficient and reliable service, but in the event that some items might been to be return, please see below for details of returning items:-

Damaged goods - please inform us within 14 days

Please contact us by email within 14 days of receipt of your order.

Failure to report a damaged item within 14 days will invalidate your right to any refund or replacement.

We will need you to explain clearly which item or items are damaged and provide photos of the damage that the item has received.  We will refund the price you paid for the goods, or arrange for replacement goods to be sent to you. 

Incorrect or missing goods - please inform us within 14 days

Please contact us email within 14 days of receipt of your order. Failure to report incorrectly sent goods or goods missing from your order within 14 days will invalidate your right to any refund or replacement.

If we have sent you the wrong goods, or if we have failed to send you goods you have paid we will make arrangement to send out the correct goods straight away (or alternatively issue you with a refund).

Goods not as described - please inform us within 14 days

Please contact us by email within 14 days of receipt of your order. Failure to report goods not as described within 14 days will invalidate your right to any refund or replacement. If when your goods arrive they are not as we have described them on the website, or if they do not match the photograph we are displaying online, you are of course entitled to a refund or a replacement.

We will need you to explain clearly what the problem is, and we will refund the price you paid for the goods or arrange for replacement goods to be sent to you.